Last updated: Jan 8th, 2025

In Roberto Osorno we respect your privacy and are committed to protecting information you share with us. This Privacy Policy describes how we collect, use, store and protect your personal data.

1. information we collect.

We collect personal and non-personal information to provide and improve our services. The kinds of information we can collect include:

a) personal information

• full name
• e-mail address
• physical address
• phone number
• payment information (in the case of purchases)

b) Non-personal information:

• IP Address
• web browser and operative system
• pages visited on our website
• browsing time and clicks

2. How we use your information

The information we collect will be used for the following ends:

• provide and improve our services
• process payments and manage orders
• Send important information, such as updates and promotions.
• Customize your experience in the website.
• Observe legal obligations.

3. Sharing your information

We are committed to not selling, renting or sharing your personal information with third parties save in the following cases:

• When it is necessary to observe the law or legal requests.
• To process payments through verified third parties.
• With basic services providers that allow us to operate our website and provide services (such as hosting or marketing companies).

4. Protecting your information

We implement physical, electronic and administrative security measures to protect your information against unauthorized access, alteration or sharing. However, no system is 100% safe, which is why we cannot guarantee the absolute safety of your data.

5. use of cookies

We use cookies to improve your experience on our website. These allow us to:

• remember your preferences.
• Analyze user behavior. You can deactivate cookies in your web browser, though this may limit some of the site’s functions.

6. Your rights

You have a right to:

• access, correct or eliminate your personal information.
• Remove your consent for processing your data at any time.
• Present a complaint to your country’s data protection authorities if you consider your rights have been infringed upon.

7. third party website links

Our website could contain links to third party sites. We are not liable for said website’s privacy policy and we advice that you read their respective privacy policy.

8. Changes to this policy

We reserve the right to change this privacy policy at any given time. Updates will be published in this page with a new update date. We advise you periodically check this policy.

9. Contact

if you have questions or inquiries about this Privacy Policy, you can contact us here:

• E-mail: contacto@robertoosorno.com
• Telephone: +52 1 33 1268 5741